"Fashion fade only style remains the Same"

Wednesday, February 25, 2009

Put Them On Blast!

I'm always on the web and I come across a lot of sites but never took the time to look them up. Well, I know I'm not the only one who doesn't but from now on I will have a session where you can put a site on blast..So, here it goes...

Name of Website: lovemyshoes.com

Type of Business: Shoes-Retail

Status of Company: unsatisfactory (better business bureau)

Customer Complaints: According to better business bureau consumers have difficulty securing shipment of items ordered, contacting the company, and difficulty exchanging merchandise. Consumers state that the company’s refund policy is not indicated at the time of purchase, and that they are not told at the time of purchase when goods must back-ordered.

Company Experience:
Based on BBB files, this business has an unsatisfactory record with the Bureau, because there is a pattern of complaints, and the business has not corrected the reason for the complaints.

3 comments:

Anonymous said...

I wish I've read about this company on the web before placing my order on February 20th. And the only reason why I placed the order with this company is because I have a membership with Borders Bookstore, and they sent me an e-mail of the specials going on with their partners. Since Borders is such i reputable company, I thought that any (if not, all) of their partners would be just as reputable. BOY, WAS I WRONG!
I've been calling the number on the lovemyshoes.com website since the 23rd, and they've fed me the same line:"your shipment will be on the truck this evening," for 4 days now. I'd talk to a new rep everytime I call, and it seems like they're reading from a script. They have sent me an e-mail from UPS which states that they'ye received my billing information and my shipment would've been here by February 25th, but they have yet to send my shipment out. They've had my money for a week now and have yet to even ATTEMPT to send out my shipment. So I'm trying to figure out what am I truly paying shipping and handling fees for?! I am truly frustrated. I've spoken to the manager, Mike Adams (of which I am CERTAIN is not his name), and he was really rude to me; especially considering that he HAS my money. He told me that I'm not supposed to get my order until 14 days (business days, that is) AFTER I've receive an e-mail from UPS that they've receive my billing information! How outrageous is that?!
I will never make the mistake of failing to look up complaints on a web-based company again! And hell will freeze over THRICE before I order from this company again. Please don't make the mistake I did, please don't waste your time to even look on their website.

EyeAdorer said...

I have discover that some sites are totally fraud and the complaints are not getting taking care of by company. This is major problem that is getting out of control, this is second company I came across that have numerous complaints. Thanks, for comment!

Anonymous said...

amiclubwear company is one of the most unreliable, unprofessional company i have ever dealt with, if you have a problem with an item you that you ordered from don't even try to contact them by phone cause you'll never get throw to costomer service not to mention there shoes look like they made it themsleves.